No Response after Submitting claim

Dear friends, never take a policy from star health. That is my experience. I have submitted claim No: 7320
in May 19,2010 and when ever i inquire about the status, they will say, we will call back and after that no response. I called them around 10 times and never got a response from them. Now i really got desperate and i feel that i will never get a refund from them. So i am planning to give a complaint against star health , trivandum, plammoodu office in consumer court. so never get in trap with star insurance hearing the sweet words of agents. a very very bad company.